Distance Sales Agreement
All users are deemed to have read and approved the sales agreement when they complete their membership process.
Sales Contract
Article – 1
The subject of this contract covers the rights and obligations of the parties in accordance with the provisions of the Regulation on the Principles and Procedures for the Implementation of Distance Contracts of the Law No. 4077 on the Protection of Consumers, regarding the sale and delivery of the product, the characteristics and sales price of which are specified below, sold by the seller to the buyer.
Article – 2
SELLER INFORMATION
Soyserin Metal Textile and Model Furniture Industry and Trade Co. Ltd.
Mimarsinan VD: 777 040 7251
Kayseri Osb. Karpuzsekisi Mah. 37. Street No 23 38000 Hacilar/Kayseri
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Article – 3
BUYER INFORMATION
All members: Soyserin Metal Textile and Model Mob.San. ve Tic. Ltd. Sti.
All buyers who are members of the company's e-commerce store www.Lajivert.com.tr and shop there. (Hereinafter referred to as buyers or customers).
Article – 4
SUBJECT OF THE CONTRACT AND PRODUCT INFORMATION:
The type, quantity, brand/model, color, number, sales price and payment method of the goods/product or service are as stated on the site and these promises may change without notification to the buyer.
Article – 5
GENERAL PROVISIONS
5.1 – BUYER declares that he/she has read and is informed about the basic characteristics, sales price and payment method of the contractual product specified in Article 4 and all preliminary information regarding delivery and has given the necessary confirmation electronically.
5.2 – The product subject to the contract is delivered to the buyer or the person or organization at the address indicated by the buyer within the period specified in the preliminary information, depending on the distance of the buyer's place of residence for each product, provided that the legal 30-day period is not exceeded.
5.3 – If the contractual product is to be delivered to a person or organization other than the buyer, the SELLER cannot be held responsible if the person or organization to whom the product is to be delivered does not accept the delivery.
5.4 SELLER is responsible for the delivery of the contracted product in a sound, complete manner, in accordance with the specifications specified in the order and together with warranty documents and user manuals, if any.
5.5 – For the delivery of the contracted product, this contract must be approved electronically and the sales price must be paid using the payment method preferred by the buyer. If the product price is not paid or is cancelled in the bank records for any reason, the SELLER is deemed to be relieved of its obligation to deliver the product.
5.6 – If the relevant bank or financial institution does not pay the price of the product to the SELLER due to the unfair or illegal use of the Buyer's credit card by unauthorized persons for reasons not caused by the Buyer's fault after the delivery of the product, the BUYER must send the product delivered to him or to the person or institution specified in the sales contract to the SELLER within 3 business days. In such a case, the shipping costs belong to the Buyer.
5.7 – If the SELLER cannot deliver the contracted product within the specified time due to force majeure or extraordinary circumstances such as adverse weather conditions or interruption of transportation, the SELLER is obliged to notify the Buyer. In this case, the Buyer may exercise one of the following rights: cancellation of the order, replacement of the contracted product with a similar product, if any, and/or postponement of the delivery period until the elimination of the impeding situation. If the Buyer cancels the order, the SELLER shall initiate the cancellation of the Buyer's credit card receipt and the refund of the relevant amount to the Buyer's account with the relevant bank within 7 days, and the transaction shall be notified to the BUYER via e-mail. In such a case, the SELLER shall not be held responsible for delays caused by the relevant bank.
5.8 – In the event that the products delivered to the BUYER and/or the person and/or institutions to which the BUYER requests delivery are faulty or damaged, the relevant product or products shall be sent to the SELLER within 7 days from the date of receipt by the BUYER for the necessary repair or replacement within the warranty conditions, and the shipping costs shall be covered by the SELLER. In such a case, if the 7-day period expires, the BUYER must take the product it has received to the relevant service.
5.9- This contract becomes valid after it is electronically approved by the buyer (after membership is completed) and delivered to the address Kayseri Osb. Karpuzsekisi mah. 37. cad no 23 38000 Hacılar/KAYSERİ .
Article – 6
RIGHT OF WITHDRAWAL:
The Buyer has the right of withdrawal within fifteen (15) days from the delivery of the product subject to the contract to him/her or to the person/institution at the address he/she has indicated. In order to use the right of withdrawal, the SELLER must be notified by fax or e-mail within this period and the product must not be used and its packaging must not be damaged within the framework of the provisions of Article 7. In case of use of this right, the original sales invoice and a copy of the cargo delivery report stating that the product delivered to a 3rd party or the Buyer was sent to the SELLER must be returned. Within 7 days following the receipt of these documents, the SELLER initiates an action with the relevant bank to have the product price refunded to the BUYER's credit card account. The SELLER cannot be held responsible for any deficiencies on the bank's part in the refund of the product price. If the original sales invoice is not sent, the value added tax and any other legal obligations will not be refunded. The shipping cost of the product returned due to the right of withdrawal belongs to the BUYER. In addition, the right of withdrawal cannot be used for products that cannot be returned due to their nature, single-use products, copyable software and programs, products that deteriorate quickly or have expired. The use of the right of withdrawal for all kinds of software and programs, DVDs, VCDs, CDs and cassettes, computer and stationery consumables (toner, cartridges, ribbons, etc.) and all kinds of cosmetic products is subject to the condition that the packaging of the product is unopened, undamaged and the product is unused.
Article – 7
COMPETENT COURT:
In the implementation of this contract, Consumer Arbitration Committees and CONSUMER COURTS at the place of residence of the BUYER or SELLER are authorized up to the value declared by the Ministry of Industry and Trade. In case the order is approved electronically, the BUYER is deemed to have accepted all the provisions of this contract.